Privacy Policy

1. Introduction

At 24hours.website, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this privacy policy carefully.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email, phone number)
• Business information (business name, type, website)
• Account credentials (username, password)
• Payment information (processed securely through Razorpay)
• Communication preferences

Automatically Collected Information

When you access our Service, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, features used)
• Cookies and similar tracking technologies
• Log data (access times, error logs)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your transactions and manage your subscription
• Send you service-related communications
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Analyze usage patterns and optimize user experience
• Detect and prevent fraud and security issues
• Comply with legal obligations

4. Information Sharing

We may share your information with:

Service Providers

• Razorpay - Payment processing
• Email service providers - Communication delivery
• Analytics providers - Usage analysis
• Cloud hosting providers - Data storage

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Secure payment processing through PCI-DSS compliant providers
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Provide personalized content and advertising
• Improve site functionality and user experience

You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our Service.

7. Your Rights

You have the right to:

• Access - Request a copy of your personal information
• Correction - Update or correct inaccurate information
• Deletion - Request deletion of your personal information
• Portability - Receive your data in a portable format
• Opt-out - Unsubscribe from marketing communications
• Withdraw consent - Withdraw consent for data processing

To exercise these rights, please contact us at support@24hours.website

8. Data Retention

We retain your information for as long as necessary to provide our Service and comply with legal obligations. When you cancel your subscription, we will delete or anonymize your personal information within 90 days, except where we are required to retain it by law.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any information.

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: