Refund Policy

1. Eligibility for Refunds

You are eligible for a full refund if:

• You request a refund within 30 days of your initial purchase
• This is your first subscription with 24hours.website
• You have not previously received a refund from us
• Your account is in good standing with no violations of our Terms of Service

2. Refund Process

How to Request a Refund

Alternative Method

You can also email us at support@24hours.website with your order details and refund request.

3. Refund Timeline

Refunds are processed to your original payment method

4. What Happens After Refund

• Your subscription will be immediately cancelled
• Access to premium features will be revoked
• All active campaigns and services will be paused
• You will receive a refund confirmation email
• Your data will be retained for 90 days in case you want to reactivate

5. Non-Refundable Items

The following are not eligible for refunds:

• Renewal payments after the initial 30-day period
• Partial month subscriptions (no pro-rata refunds)
• Add-on services or one-time purchases
• Subscriptions cancelled after 30 days
• Accounts suspended for Terms of Service violations

6. Subscription Cancellation

If you want to cancel your subscription without a refund:

• You can cancel anytime from your account dashboard
• Cancellation takes effect at the end of your current billing period
• You'll continue to have access until the period ends
• No refund will be issued for the remaining time
• You can reactivate your subscription at any time

7. Chargebacks

8. Exceptions and Special Cases

We may make exceptions to this policy in the following cases:

• Service outages or technical issues preventing service delivery
• Billing errors or duplicate charges
• Unauthorized charges on your account
• Other extenuating circumstances at our discretion

Please contact our support team to discuss your specific situation.

9. Contact Us

If you have questions about our refund policy or need assistance with a refund request: